Stop Being The Bottleneck In Your Own Business — finally hand your team a system that runs without you
The plug-and-play Pet Sitting Employee Handbook & Training Manual Bundle that pet business owners use to onboard team members in days (not months), cut the 11pm "what do I do?" texts, and protect the business you've worked years to build.
If you've ever said "I'll just train them as we go"…
…you already know how that ends. Here's what "training as we go" actually looks like inside a growing pet sitting or dog walking business:
- Your phone buzzes at 9pm because a team member doesn't know what to do when the dog won't come back inside.
- Two sitters handle the same client completely differently — and the client notices.
- You're terrified to take a vacation because nobody else knows your procedures.
- You quietly reuse a generic Etsy handbook and pray it holds up if someone ever sues.
- You "train" by texting answers, repeating yourself 100 times, and hoping it sticks.
- You lose a great employee because the role felt chaotic and undefined.
- You lose a client because someone left a gate open, used the wrong leash, or skipped a step.
You didn't start this business to babysit grown adults. You started it for freedom. Time to take it back.
I learned the hard way so you don't have to.
Hi, I'm Bella Vasta. Before I founded Jump Consulting in 2007, I was running my own pet sitting business — hiring, firing, training, rewriting policies at midnight, and answering the same 17 questions over and over again from team members who genuinely didn't know any better.
I tried generic templates. I tried the "I'll just write it myself" route. I burned weekends and weeknights trying to draft policies and procedures that were specific enough to actually train someone on. It was brutal.
Eventually I hired a professional technical writer to build the training manual the right way. I spent years inside my own business refining the handbook — testing what worked with real employees, real situations, and real problems. I spent thousands of dollars and hundreds of hours getting it right — because I had to.
You don't have to. That's what this bundle is. The exact documents I built and refined inside my own pet sitting business — written specifically for the pet sitting and dog walking industry — handed to you in editable Word files so you can plug your business name in and go.
— BellaTwo complete documents. Built to work together.
The Handbook covers policies — what your team is allowed to do. The Training Manual covers procedures — how they actually do the job. You need both. Here's exactly what you're getting.
The Employee Handbook
The complete policy document — written by a professional technical writer, refined inside a working pet sitting business, and customized specifically for our industry.
- Company mission, values, and code of conduct
- Workplace policies (attendance, communication, dress code, social media)
- Hiring & continued employment policies
- Compensation, scheduling, and overtime rules
- Leave policies (sick, vacation, FMLA, bereavement)
- Workplace safety policies (in-home, with animals, in vehicles)
- Disciplinary procedures and progressive discipline
- Whistleblower, harassment, and grievance policies
- Separation of employment (voluntary and involuntary)
- Fully editable Word file — swap in your business name and go
The Training Manual
The complete how-to-do-the-job document — every task, every species, every step a team member needs to know to do a visit the way you want it done.
- Step-by-step visit procedures (arrival, during, departure)
- Dog-specific care: leashes, walks, behavior, off-leash protocols
- Cat-specific care: litter, feeding, medications, signs of stress
- Client communication standards (notes, photos, tone)
- How to handle a client's home (locks, alarms, mail, plants)
- Emergency procedures (vet, fire, escape, weather, injury)
- What to do when something goes wrong
- Service-specific procedures (overnights, walks, drop-ins)
- Builds a confident team that doesn't text you at 9pm
- Fully editable Word file — add your specific protocols
Everything else you need to actually use this
Buying a Word file isn't a system. These bonuses turn the documents into something your team actually uses on day one.
Instructions & Personalization Guide
A walk-through of exactly what to edit, what to leave alone, and how to brand the documents to your business — so you don't have to guess.
Behind-The-Scenes Recording
A recorded breakdown where I walk through each section, explain the "why" behind the policies, and show you what to watch out for as you customize.
Team Management Forms
The actual forms I use: Disciplinary Action Considerations & Procedures, Written Warning Form, and more — so you're not winging it when someone messes up.
3-Step Training Process
The exact onboarding sequence we use: how to combine the Handbook + Manual into a structured employee training process from day one.
Pet-Industry-Specific Language
Built for our industry — not a generic HR template with "office attendance" rules and "shared workspace" policies that make zero sense for a pet care team.
Here's what you'd pay to build this from scratch
Ready to stop being the bottleneck?
Instant digital download. Both documents in editable Word files. Yours forever.
Get The Bundle — $1,497Secure checkout · One-time payment · Instant access · Fully editable
Is this for you?
This IS for you if…
- You own or manage a pet sitting or dog walking business with employees (or you're about to hire one)
- You're tired of your phone going off because nobody knows what to do
- You want every visit handled the same way, by every team member, every time
- You want a structured onboarding process instead of "follow me around for a week"
- You're worried about the legal exposure of running a business without proper policies
- You want professionally written policies without spending weeks drafting them yourself
- You've outgrown the "make it up as we go" stage and you're ready to operate like a real company
This is NOT for you if…
- You're a solo pet sitter with no plans to ever hire
- You only use independent contractors (the policies here are written for W-2 employees)
- You're looking for a free template and aren't ready to invest in a real system
- You want someone to do all the customization for you (these are editable templates — you still personalize)
- You're outside the United States and need country-specific employment law (these are US-based)
Build it yourself vs. get the bundle
Real questions from real pet business owners
Why does the bundle cost $1,497 — that feels like a lot.
It feels like a lot until you price out the alternative. Hiring a professional technical writer to draft a training manual specific to pet sitting and dog walking runs $3,000–$7,000 minimum. Then you still have to write the handbook yourself or pay someone else to draft it. Then you have to test it inside a real pet sitting business to see what's actually missing — which takes years.
This bundle hands you both documents — already drafted, already industry-specific, already refined inside a working pet sitting business — for $1,497. That's not the cheap option. It's the smart one.
What if the laws in my state are different?
The handbook is written using broadly applicable US employment policies and structured so state-specific items (final paycheck timing, sick leave accrual, paid leave rules, etc.) are flagged for you to plug in your state's specifics. We always recommend a final review by your local employment attorney once you've personalized it — but you're starting with a 95% finished document instead of a blank page.
Are the documents actually editable?
Yes — both come as fully editable Word (.docx) files. Open them in Word, Google Docs, or Pages. Swap in your business name, logo, state-specific language, and any custom procedures. No PDFs you can't change. No locked templates. No "premium upgrade required."
I have a small team — like 2 or 3 people. Is this overkill?
Honest answer: no. The legal exposure of having even one W-2 employee without a written handbook is the same whether you have one team member or fifty. And the time you save on training a single new hire — instead of texting them answers for six weeks — pays for the bundle in one onboarding cycle.
How is this different from a $50 template I could buy on Etsy?
Three differences. First, this was built and refined inside a real pet sitting business — most cheap templates were written by someone who's never scooped a litter box. Second, it's pet-industry-specific — Etsy templates are generic office HR, with policies about "shared workstations" and "office attendance" that don't apply to a pet care team. Third, the Training Manual covers actual pet care procedures — Etsy doesn't sell that, because it requires someone who's actually run a pet sitting business to write it.
Do I need both documents, or can I get by with just one?
You can buy them separately at the bottom of this page if budget requires it. But understand what you're choosing: the Handbook covers policies (what's allowed). The Training Manual covers procedures (how to do the job). You need both to actually run a team. Buying separately costs $1,694 total — the bundle saves you $197 to grab them together.
How do I get these documents to my employees?
Once you've customized them, share them however you'd like — email, Google Drive, Dropbox, a shared cloud folder, or by printing and binding them. Many of our buyers use a learning management system (like Trainual or TalentLMS) to create an interactive onboarding flow. The documents are yours — distribute them however works for your business.
Are policies like Non-Compete and Non-Solicitation included? How enforceable are they?
Yes — both are included in the Handbook. Enforceability varies by state (some states heavily restrict non-competes), and the documents are written to give you a strong starting position. We always recommend you have your local employment attorney review the final personalized version for state-specific enforceability — but you're starting with battle-tested language, not a blank page.
Does the manual include pet first aid or hands-on skills training?
The Training Manual covers visit procedures and emergency response protocols — what to do if a dog escapes, gets injured, won't eat, has an accident, etc. It does not replace a hands-on Pet First Aid certification (we recommend Pet Tech or PetSaver) — it tells your team when and how to escalate, who to call, and what to document.
What if I have specific procedures — like exactly what to do if an employee steps in dog poop on a client's rug?
That's the beauty of editable templates. The Training Manual gives you the structure — incident reporting, client communication, cleanup protocols — and you add the specific procedures unique to your business. We've done the heavy lifting on the framework. You add the parts only you can know.
Every day you wait is another day of 11pm texts.
You can keep training one team member at a time, repeating yourself, hoping nothing blows up. Or you can hand them a complete system today — and finally take the weekend off.
Get The Bundle — $1,497Save $197 vs. buying separately · Instant download · Yours forever
Buy the documents individually
Most pet business owners need both — that's why the bundle saves you $197. But if you already have one of these covered and only need the other, here you go.
Employee Handbook Only
The complete policy document. Pet-industry-specific. Professionally written. Fully editable.
Training Manual Only
Every visit procedure, every species, every emergency protocol. Fully editable.
Math check: $847 + $847 = $1,694. The bundle is $1,497. You save $197 by getting both together.
Or Get Both — Save $197