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[Interview] The Ins and Outs of Credit Card Processing For Your Pet Sitting Business

I recently had the opportunity to chat with Bryce and Courtney from Leader’s Merchant Services. They are who I use for my business and have been incredible for my company. Not only are they knowledgable but I have been able to form a personal relationship with them and they are there for my business and all my questions when I need.

There are so many questions about credit card processing out there that I asked them to jump on a hangout with me. I know I have a ton because the industry is simply massive and there is too much that I, as a business owner, could ever know on my own. To my delight, they agreed and the next 30 minutes is just for you! Watch and listen and you will hear all about:

Who is Leader’s?
How many rates on credit cards are there?
What is the difference between Square and normal credit cards?
Can I use Intuit with merchant processing?
What is the difference between credit card processing and checks?
What are the legal things I need to know about credit cards as a business owner?
What is PCI Compliance and how can I make sure my business is compliant?
How can your services fit into my business? Is it the same for everyone?
What is the difference between merchant services and credit card processing?
What do people have to say in order to get the same special I did?

What I Really Liked:

What I really liked about this hangout is that Bryce and Courtney are normal people. They have ideas on how I can improve my business and systems and they want to educate and help. Courtney is not only in sales and support but has also worked on the back end of accounts so she really has a 360′ view of it all. Bryce is the Director of Sales, so he is pretty high up in the “food chain” so to speak. Leader’s itself is a smaller company. By that, I mean that you aren’t calling a company with thousands of people where you get lost in the numbers or transferred around. As you will hear in the interview, Bryce can look down the hall and see tech support. I don’t know about you, but that is important to me. I love companies that are small but mighty. Sort of reminds me of my payroll company too.

Anyway, I hope you enjoy this interview and the time we spent bringing it to you. I encourage you to just have them look at your last credit card statement to do a cost analysis. If you want to switch but think it is too much hassle, post in the comments below and I will show you how to do it seamlessly. It really isn’t that big of an upset. In fact, if you blink, you would miss it!

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