Charry Lackey

I hear a lot that a fear sitters have about hiring is that their clients won’t accept someone else caring for their pets. Of all my fears, this was not one of mine. But, I have been overwhelmed this week by the amazing client support for my new employee. I’ve received emails and phone calls offering congratulations. No hesitations at all. It really does come down to how you present the change. Bella, I wish I could give you a big ol’ hug for all the guidance on hiring. I did follow your steps from your 4 week course on how to frame my new employee to clients and it worked perfectly. And, while I still have some weird guilt over this, it was pretty cool yesterday to be getting a pedicure while my employee was out taking care of clients.

Charry LackeyThe Pet DepotTexas