I have been in business for 18 years. I have never had the time to write a training manual. This is an amazing time saver and it is more than thorough. I used my payroll company (without mentioning any names) and they wrote a training manual. It was more expensive and honestly, they don’t walk dogs so there is really no comparison to it and BELLA VASTA’s. This is manual is a MUST have for any company new or old. You can teach an old dog (me) new tricks.