Episode 131: All About Chatbots With Kelly Noble Mirabella

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Dynamic. Engaging. Totally rad. These are a few words you might use to describe your latest Facebook video … but they also apply to Kelly Noble Mirabella, self-described social media geek and marketing consultant with Stellar Media Marketing.With more than 11 years of social media marketing experience—and more than a few wacky costumes—Kelly brings tricky social media concepts to life through her fun, clear and memorable social media training videos and classes.

Long before social media savvy was status quo, Kelly recognized how social media can take brand recognition, customer engagement, and marketing efforts to a radical new level. What’s more, Kelly has spent the past two years learning to build Facebook messenger bots (aka “chatbots”), and now teaches others how to build them with simple, entertaining and, sometimes, 80s-themed tutorials.

Today, she teaches entrepreneurs, small business owners, and working professionals how to use social media to improve their businesses and achieve their goals.


Biggest Takeaway You Don't Want To Miss

  • Chatbots are some of the latest and greatest marketing technology that we have access to as business owners. They might seem complicated and daunting, but they really aren’t! You don’t need to be a programming or computer science expert to use one.

Show Highlights

  • What is a chatbot? [3:20]
  • What is the 24 + 1 rule? [6:00]
  • Are there things people should NOT do with chatbots? [7:00]
  • How do we get started with chatbots? [9:15]
  • What’s the difference between emailing your client list vs. chatbots? [17:15]

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