Tag Archive for: business coaching

I Can't Help The People That Aren't Willing To Do These 4 Things:

“When doors open, it is still your responsibility to walk through them. So get stepping!!!” – Andrew P.

pet sitting business coaching

If you have ever had the opportunity to work with me, I start out by telling you that I have two rules.

RULE #1 – You are your own worst enemy.

RULE #2 – Who cares about the competition.

Rule #1 is the one I am about to focus on and rip apart. Are you ready?

So many times in life things leave us petrified by fear. Like the petrified forest in Muir Woods, nothing has changed in hundreds of years… Our own thoughts and perceptions in life is what holds up captive.

I meet so many smart, intelligent, creative minds… that are sometimes trapped by nothing else other than just themselves. So how does someone get out of it?

FOUR THINGS TO STEP OVER SO YOU CAN START STEPPING FORWARD!

1 – Get over yourself! Stop thinking that the world begins and ends with you… not everyone is watching you and you are not the best thing since sliced bread.

2 – You will make mistakes! The sooner you realize you are going to mess up, the easier it will be to accept it. You are not perfect. Just when you are able to take the step and have someone JUMP with you (www.jumpconsulting.net) then it will be easier along the way becasue I will look back and tell you “Don’t make that mistake. I did and it sucked!”

3 – You can’t always make everyone happy.Don’t let your fear of not for filling others plans for your life prevent you from moving forward. The more you know about yourself and who you are, the easier this will be. Not everyone is going to agree with your decisions, but in order to move forward with confidence, you need to be confident in yourself.

4- Stand up to the voices in your life that are not you. All too often, while trying to impress others, we give up self in order to for fill their projected outlook on our lives. THEY DON’T MATTER (to an extent). You must have a strong sense of self, direction, and passion to push forward. No family member, spouse, or friend can hold you back…unless you let them.

These are the same things that prevent us from setting goals. From turning dreams into reality. You attitude should be filled with I CAN. Not… “I can only if…” You must get rid of the stinking thinking, acknowledge that you are not perfect, you can’t always make everyone happy, and make a conscious promise to yourself to take a STAND in your life!!!!

You CAN do it. Why? Becasue no one else can do it for you.

If you would like that extra accountability, sounding board, and encouragement… consider shooting me an email. I love being a cheer leader and big doses of motivation to push you forward for YOUR OWN goals…

danielle@jumpconsulting.net

How To Set Great Goals In Your Pet Sitting Company.

Goals are so important to anything in life. If you don’t know where you are headed, how the heck do you know how to get there. Recently, I have been struggling with some very tough decisions. (more on this later) However if I didn’t have personal and business goals in mind there would be no rhyme or reason to any decision I make. I do not wander through the woods – I pave a path towards a destination.

Last year for BHPS I actually wrote down my goals on a white board. I thought it was a pipe dream! In an economy where there is a “recession” When I hear business owners complaining all over that their businesses are failing… I took a steady look at my goals and thought ” How the heck do I get there? ” Jan and Feb 09 were one of the worst months ever in the past 8 yrs I have been in business. Why do I think this was? Simply put – the media SCARED everyone into thinking we were doomed. That the world was ending. It was at this point where I was faced with a really difficulty decision….Should I do what every other person was doing and lower my rates? I was getting told NO a lot on the phone. It made me question everything I was doing. What did I do? I went back to what my GOALS were. No, I just don’t mean a fiscal 2009 goal – but what I wanted for my life, what lifestyle I wanted to afford to live, what sort of time I wanted free for the important things in my life, what I wanted for a future with Bella’s… many things went through my mind.

It was at that point that I decided SCREW IT – I want to keep building this business and that is what I am going to do. I forget where I heard it, but the quote “You can’t change the way the wind blows, but you can change the position of your sails” was PROFOUND to me and I took that and ran.

That is when I started the Gift Certificate program. Even though I was the highest priced sitter in an area where there were over 40 pet sitting companies, and interestingly enough people were HURTING bc everyone was living above their means and on a borrowed dollar….I decided to keep my prices right where I wanted. I struggled a lot with quality over quantity and decided to stay true to my roots. What I originally intended for my business. To have a quality service at a premium price. Not a quantity service at a discount price (no offense meant to anyone at all).

This program saved my toockas! (butt)
All the vendors on there gave me free advertising. I had pizza boxes being delivered to homes with my flier on them! (and sooooo much more too)

MORAL OF THE STORY Having my clear set goals in mind, knowing who I was, and standing on solid ground… when the “earthquake” (aka recession) hit I was able to make my move while not jeopardizing who my business was. This is so pivotal for business owners to really understand. KNOW who you are. KNOW who your business is. KNOW where you want to go with it. If you do, your decision making process will be that much better and like me, by the end of ’09, we were 20% UP falling just a few thousand short of what I thought was a “pipe dream goal”

DREAM….
THINK….
SEARCH….
THEN SET GOALS AND MAKE PLANS ACCORDINGLY

YOU OWE IT TO YOURSELF !

Look at all the successful entrepreneurs… they did not faulture (sp?).
Ben and Jerry’s was broke for 7 yrs before they took off.
Michael Jordan was told that he would never be on Varsity HS Bball.
…..and so many more….

By the way…. Bella’s is UP 53% since the doom and gloom of Jan 09. (Written Jan ’11)

Goal setting – the pipe dream with an end | Small business coaching

GOALS are so important to anything in life. If you don’t know where you are headed, how the heck do you know how to get there. Recently, I have been struggling with some very tough decisions. (more on this later) However if I didn’t have personal and business goals in mind there would be no rhyme or reason to any decision I make. I do not wander through the woods – I pave a path towards a destination.

Last year for BHPS I actually wrote down my goals on a white board. I thought it was a pipe dream! In an economy where there is a “recession” When I hear business owners complaining all over that their businesses are failing… I took a steady look at my goals and thought ” How the heck do I get there? ” Jan and Feb 09 were one of the worst months ever in the past 8 yrs I have been in business. Why do I think this was? Simply put – the media SCARED everyone into thinking we were doomed. That the world was ending. It was at this point where I was faced with a really difficulty decision….Should I do what every other person was doing and lower my rates? I was getting told NO a lot on the phone. It made me question everything I was doing. What did I do? I went back to what my GOALS were. No, I just don’t mean a fiscal 2009 goal – but what I wanted for my life, what lifestyle I wanted to afford to live, what sort of time I wanted free for the important things in my life, what I wanted for a future with Bella’s… many things went through my mind.

It was at that point that I decided SCREW IT – I want to keep building this business and that is what I am going to do. I forget where I heard it, but the quote “You can’t change the way the wind blows, but you can change the position of your sails” was PROFOUND to me and I took that and ran.

That is when I started the Gift Certificate program. Even though I was the highest priced sitter in an area where there were over 40 pet sitting companies, and interestingly enough people were HURTING bc everyone was living above their means and on a borrowed dollar….I decided to keep my prices right where I wanted. I struggled a lot with quality over quantity and decided to stay true to my roots. What I originally intended for my business. To have a quality service at a premium price. Not a quantity service at a discount price (no offense meant to anyone at all).

This program saved my toockas! (butt)
All the vendors on there gave me free advertising. I had pizza boxes being delivered to homes with my flier on them! (and sooooo much more too)

MORAL OF THE STORY Having my clear set goals in mind, knowing who I was, and standing on solid ground… when the “earthquake” (aka recession) hit I was able to make my move while not jeopardizing who my business was. This is so pivotal for business owners to really understand. KNOW who you are. KNOW who your business is. KNOW where you want to go with it. If you do, your decision making process will be that much better and like me, by the end of ’09, we were 20% UP falling just a few thousand short of what I thought was a “pipe dream goal”

DREAM….
THINK….
SEARCH….
THEN SET GOALS AND MAKE PLANS ACCORDINGLY

YOU OWE IT TO YOURSELF !

Look at all the successful entrepreneurs… they did not faulture (sp?).
Ben and Jerry’s was broke for 7 yrs before they took off.
Michael Jordan was told that he would never be on Varsity HS Bball.
…..and so many more….

By the way…. Bella’s is UP 53% since the doom and gloom of Jan 09. (Written Jan ’11)

Could your business be like a bad “I Love Lucy” episode? | Systems and Processes In Your Business

Beautiful picture, huh?

That was where I was “snowed in” for three days back in 2011.

Heber, AZ 1/1/11

I left Phoenix on Wednesday morning to go for a quick ride up to Heber, AZ with some friends and family. They were going to stay till Friday, and I was going to come home on Thursday.

Well, mother nature had other plans and I was stuck there for three days later than I had planned. 

This incident got me thinking about you all… can your business survive if you were removed?

Can it survive and go on as “normal” if you were taken out of the mix for a couple of days during a holiday without a hitch? Or God-forbid there was an emergency?

My pet sitting company did, and it only survived because I had systems and processes in place. I was able to enjoy a worry free “impromptu” vacation while my staff was on the ground during New Years weekend.

(Side note – reading this back in 2018 and realizing this was only a test for what happened in 2014 is almost comical)

 

Playing in the snow

 

 

Systems and processes are so important in every business.

 

Think about the conveyor belts. You can throw things onto it (system) and the belt keeps moving (process) and the people that are adding things to the product (replicating the system over and over again) keep doing their job.

Without systems and processes – it could be the demise of your business. When bad things happen, or you need to step out, many of your clients aren’t going to care what is going on with you and they are going to expect that the professional company their hired and paid, has processes in place to keep it running smoothly.

They hired a professional company for peace of mind and it is every business owner’s responsibility to follow through on that.

 

Can your business keep running?

What about if one of your staff went MIA? (that has happened to me before.)

What about if YOU went MIA? Is there always someone who knows that you are “alive” or would there be days that go by and no one would notice?

Admittedly, nothing can ever be perfect….but we can all strive for excellence, right?

In my case, the State of Arizona closed the roads going home, and I had 20 clients out of town. That would have been a lot of damage control to be doing without a solid back up plan. I was very thankful for my trusted staff, who were already scheduled for 100% of the visits.

I just sat back drove some ATV’s, sat by the fire, cooked, enjoyed friends and family, and learned what “cabin fever” was.

I was able to check messages, make calls, maybe work about a total of 30 minutes a day and managed to book lots of business each day for the weeks ahead. No one even knew I was gone unless I told them. This worked on 30 minutes a day because the already established systems were efficient and didn’t require a lot of extra work or steps.

 

If you were removed from your business… would it still run?

 

Or would it look like a funny I Love Lucy episode? (*The belt going faster is like the HOLIDAY RUSH!) Let me know your thoughts by leaving a comment below!

 

Could your business be like a bad "I Love Lucy" episode? | Systems and Processes In Your Business

Beautiful picture, huh?

That was where I was “snowed in” for the past three days.

Heber, AZ 1/1/11

I left Phoenix on Wed morning to go for a quick ride up to Heber with some friends and family. They were going to stay till Friday, and I was going to come home on Thursday.

Well mother nature had other plans.

It got me thinking about you all… can your business survive if you were removed? Can it survive and go on as “normal” if you were taken out of the mix for a couple of days during a holiday without a hitch?

My company did, and it only survived because I had systems and processes in place. I was able to enjoy a worry free “impromptu” vacation while my staff was on the ground during New Years weekend.

Playing in the snow

Systems and processes are so important in every business. Think about the conveyor belts. You can throw things onto it and the belt keeps moving (process) and the people that are adding things to the product (replicating the system over and over again) keep doing their job.

Without systems and processes – it could be the demise of your business. I hate to break it to you, but many of your customers or clients will not care what family emergency you had or if something happened to you. They hired a professional company for peace of mind and it is every business owner’s responsibility to follow through on that.

What about if one of your staff went MIA? (that has happened to me)

What about if YOU went MIA? Is there always someone who knows that you are “alive” or would there be days that go by and no one would notice?

Admittedly, nothing can ever be perfect….but we can all strive for excellence, right?

But when the State closed the roads going home, and I had 20 clients out of town, that is a lot of damage control to be doing without a solid back up plan. I was very thankful for my trusted staff, who by the way, were already scheduled for 100% of the visits. I just sat back drove some ATV’s, sat by the fire, cooked, enjoyed friends and family, and learned what “cabin fever” was.

I was able to check messages, make calls, maybe work about a total of 30 minutes a day and managed to book lots of business each day for the weeks ahead. No one even knew I was gone unless I told them.

SO…..If you were removed from your business… would it still run? Or would it look like a funny I Love Lucy episode? (*The belt going faster is like the HOLIDAY RUSH!) Let me know your thoughts by leaving a comment below!