The most natural question I get when talking about these products I have is, “Bella, what is the difference between the Employee Quick Start program vs the Pet Sitting and Dog Walking Employee Handbook and Training Manual?”
And it is a pretty good question too!
So here, I will do my best to break it down into an easily digestible explanation. I understand these documents can be confusing by themselves.
But out the gate, let me make this clear: It isn’t one or the other like the title of this article might suggest. In fact, if you have the Employee Quick Start the Pet Sitting and Dog Walking Employee Handbook and Training Manual will only enhance what you already have. The Employee Quick Start has a manual that is an outline, that you still need to write. These documents are already written FOR you. 🙂
It is perfect solution for the business owner who just doesn’t have the time to think and research what needs to be included, write it all out, and then produce the documents.
The Employee Quick Start:
Often times, when a pet sitting or dog walking business owner is ready to take the JUMP and bring on employees, it is a confusing and monumental project. There is confusion on things like, how much do employees cost? How much should I pay? Do I have to pay by the hour? How do I train them? How do I conduct or know what to ask on an interview? Where can I get an employee manual? How do I monitor the employees, and a lot, lot, more.
The Employee Quick Start was created with all this and more in mind. It has everything from A to Z that a pet sitter or dog walker would need to consider as they venture into having employees. Topics like: Pricing structure, building a team, employee manual outline, interview process with questions and an application, ways to transition your clients from you being their pet sitter, to your staff, and how to become a manager of your business instead of a worker are all explained in a step-by-step fashion.
The Employee Quick Start does contain an employee manual outline, with thought-provoking questions designed to get the reader thinking so they can start writing. It is like a handbook and manual in one, addressing some policies of your company AND how to do the job.
Pet Sitting and Dog Walking Employee Handbook and Training Manual:
The Employee Handbook is extensive – covering all the most important things that a handbook needs. It is very “legal” and “corporate” addressing everything from your mission to whistleblower policies, while containing definitions, Workplace, Hiring, and Continued Employment Policies, Code of Conducts, Employment Duties, Work and Compensation Policies, Employee Information, Leave Policies, Workplace Safety, Disciplinary Policies and Procedures, Separation of Employment, and an Index. With over 40 pages.
The Training Manual explains things such as how to scoop litter, different types of leads and how to walk dogs, and specific tasks that need to be done at visits and a lot more. It tells you HOW to do the job of a pet sitter and dog walker. Some sections include: Pet Visits, client communication, keys, pet sitting for a cat, walking dogs, and more. It is also over 40 pages.
Wondering About The Quality of Writing?
This document was also revised by a technical writer and edited over and over again through many months of creation. The purchase of one or both these documents come with explicit instructions on how and where to easily insert your company information throughout the pages.
Get Both Documents at Once And You Will Find Yourself In The Bonus Round:
Buy the Pet Sitting and Dog Walking Employee Handbook and Training Manual together and receive a BONUS!
I wanted to reward those who took the leap and got both documents, so I am offering anyone who purchases BOTH documents, access to the live (If before Oct 26, 2016) or recorded class where I will verbally go through the documents and point out sections of interest and worthy of discussion.
Just click that picture above to buy them both right now!
A Common Problem With These Documents and Solution:
If you are like me, sometimes when you receive a document and try to edit it, the margins get all wonky and no matter what tricks you try, things just don’t line up looking all “pretty.”
I anticipated that you might have this problem and solved it for you before you even knew you had it. I have landed an incredible deal with someone who can typeset the entire document for you when you are done adding your logo, company information, and anything else you might want to add to it. This is the same person that I have used for this project and they are offering an incredibly affordable rate of $25 for 30 minutes of typesetting your documents.
Ready To Exhale?
There aren’t many options out there that will knock these two tough topics off your to-do list out there. I mean, the pet sitting and dog walking industry is pretty unique, right? No HR company is going to understand how or what to tell people about the nuances of our businesses like how to scoop non-clumping litter and where it goes. (Just thinking of that makes me chuckle). So take it from me, someone who had a pet sitting company for 14 years… I know the anxiety you are feeling. I know that cursor just antagonizing you blinking on your screen… Let Jump Consulting help!
If you have any more questions, just post them in the comments below. Chances are, if you have a question, someone else did too! 🙂