Tag Archive for: pet sitter

make money rover dog sitter

Can I Make Money Working For Rover As A Dog Sitter?

With the popularity in a shared economy growing, the opportunity to make more money on the side has become increasingly popular. You can drive people around with Lyft and Uber, you can deliver for Amazon, you can clean people’s homes through Handy, and you can now be a pet sitter or board dogs in your home on apps like Rover, DogVacay, and Care.com But can you actually make money working for rover?

make money rover dog sitter

But Can You Make Money Working For Rover As A Dog Sitter?

The short answer, sure you can! Creating your profile takes about 15 minutes. Upload a few pictures, select the right price for your services and you are off to the races. According to the rover.com website, they take 15% of the fee that you charge and the rest of it is all yours!

Pretty neat if you love pets and want to make some money… yet not exactly have your own full blown company, right?

Maybe…

make money rover dog sitter

There Is A Lot Of Responsibility To Being A Pet Sitter

If you are considering making money working for rover as a dog sitter, or any of the other apps, then I encourage you to consider a few important details:

1. Is the liability insurance that comes with your membership to these sites enough to cover you? Think about what the coverage limits are and what the deductibles are. Will it have any influence on your home owner’s insurance?

2. What if you were to break up a dog fight that happened in your home and were so injured you couldn’t go to your day job? Who would pay for your lost wages?

3. What happens if one of the dogs you are watching destroys your property or the property in their home?

4. What are your city zoning laws? Are you even legally allowed to host dogs in your home for the exchange of money?

There is just so much that you, as an independent contractor, need to be aware of.

make money rover dog sitter

Look Before You Fall In Love

It is easy to fall into the romance of loving on pets all day and getting a paycheck. I mean, who wouldn’t want to? 🙂 It is a lovable, rewarding, and fun job. Truth be told, I made it my life for over 14 years when I had my company.

But in the end, we must remember that we are still caring for animals. They have an entirely different way of communicating than humans. 

 

Do You Know The Difference?

For example, did you know that if dogs approach nose to nose it is aggressive and if it is from the side it is friendly? I learned that a long time ago in one of the best Dog Behavior for Pet Sitter Manuals that are out on the market. The nuggets of info stored in there could be the difference between a calm day at the “home office” and a dog fight.

can-i-make-money-working-for-rover

So What Is the Final Answer?

In the end, the simple answer to your question, “Can I make money being a rover dog sitter?” is YES. You can. But equally important of a question is, “Do you fully understand the liability and risks you are assuming while doing so?”

Note: Where ever you see rover.com that can also mean dogvacay.com, care.com, Wag, etc.

 

rover dog sitter coaching

rover

7 Problems With Starting A Pet Sitting Business


In this day in age, people have started to realize how easy it is to start a pet sitting business. They think that you get some business cards, tell some vets your accepting clients, and throw up a website via Wix or some other free website builder, and list their services on care.com Within a few weeks they are off and running. Checks are coming in and they think “Wow. That was easy!”

But not so fast….

 

I applaud the ambition, but there is a bunch of fine tuning that needs to happen. Most of the time, the way pet sitting businesses start, isn’t something that can be maintained over the years.  At least not if they plan on still seeing their friends, family, going on vacation, and saving some money.

{Which, lets’ face it, you could 100% get if you go work for someone else. So why not yourself?}

I see these problems over and over again.

Sometimes the pet sitter has started their business, but never really addressed the elephant in the room. This leads to a snowball effect. The changes they need to create feel even bigger of a burden than if they had they started “right” in the first place.

So let me save you the trouble. Here are the

7 Problems {and solutions} When Starting A Pet Sitting Business.

 

#1 Pet Sitters Get Burned Out When Starting a Pet Sitting Business:

A lot of people start out because they love the pets. But they love the pets so much that they care more about the pets than themselves and their business. Too much of this imbalance could put you out of business.

It is imperative for a business owner to set business hours and take scheduled time off at least once or twice a year. After all, if you had a “regular” job you would get an average of two weeks vacation, right? A lot of pet sitters are working all around the clock by doing overnights and then early morning visits at 6am and visits as late as 10pm.

pet sitter burnout

 

It makes a person tried, unmotivated, hungry… so you end up choosing bad options like drive thru. It is also isolating because you are always running away from your friends and family to “go do a pet sit.”

Solution: Set strict working hours and schedule two vacations a year to recharge your batteries. 

 

#2 Pet Sitters Don’t Consider The Importance Of
Money Flow:

This can be the biggest headache for most. Do you send paypal invoices? Do you use Square, Swipe, have the clients enter it in online, or accept cash or checks?

 

A business will need to streamline this process. Not paying close enough attention could cost hours of the business owners time each week and be very confusing and almost a chore for the client who is trying to spend money. You don’t want to be chasing people down for money or having to sit in front of the computer creating invoices and applying payment to the invoices so your balance sheet is in check.

Falling golden coin - isolated on white

Solution: I suggest taking credit cards and have a method that will take less than 15 minutes each week. Here are all the ins and outs of CC processing. I have a great virtual book keeper if you are interested! 

 

Limited time offer. Apply now.

#3  Pet Sitters Do Not Have Unique Branding When They Start A Pet Sitting Business.

One of the biggest mistakes new pet sitters make is trying to be like everyone else. Or, they grab the industry standards on “Benefits to a professional pet sitter” and use them on their own website. All that does is sell the industry. The majority of the start up pet sitters say the same exact thing on their website. When you don’t have a strong brand, your value isn’t high. Think about the branding for a Walmart Vs. Sak’s 5th Ave or Barney’s. Different, eh?

Some pet sitting businesses also have the same looking logo made from a stock image and a plain or cutesy name that no one can spell. This is a problem becasue their business won’t stand out from all the others and no one will know how to spell their business name when they go to search for it on Google!

Solution: Take the time to create a great pet sitting logo, choose the right colors on your website, and formulate your unique message and value proposition. 

Personal example below: My own pet sitting company has a saying “We see things a different way” and our advertisement is run UPSIDE DOWN in publications. Everyone see’s it!   = Be Different!

7 problems with starting a pet sitting business

 

#4  Pet Sitters Don’t Charge The Right Price When Start A Pet Sitting Business:

Not charging the right amount is heavily associated with burn out. A lot of the time pet sitters charge what they “feel” is right but that mentality alone could cost you your business. Looking around at what everyone else is charging and basing your pricing structure off of that is the worst thing that you could do for your business. You are not strategic about it.

Will you have pricing tiers?
What is the lowest you will go?
Will you “discount”?
How many visits do you need to do a day in order to make your personal salary goal for the year?
Do you charge enough to pay someone enough?
Do you know how much you should be paying them?
The business? Yourself?
Will you charge/pay by time or by service?
Are there things you will or will not charge extra for?
What will your cancelation policy be?
Will you list your prices on your pet sitting website? 
These are all things that a business owner must give serious consideration to. A lack of thought in this area will eventually limit the potential of the business.

Solution: Answer all of the questions above and if you need more help consider taking the Pricing Structure and Strategy class. If you need more, hear what one of my clients said about this class: 

 

 

#5. Pet Sitters Forget The Important Legal and Screen Shot 2015-10-29 at 2.54.26 PMInsurance Considerations


I find that when pet sitters start a pet sitting company they download forms, purchase the cheapest insurance and just go on with life. Many times things like properly classifying your business entity for tax saving purposes isn’t even a thought. Or things like protection of your current or future assets with different classifications like LLC, S-Corp, etc. It is vitally important to every pet sitters present and future to have a CPA and Lawyer on their team from Day 1. Do not be giving our service contracts that might not even be valid in your state! (It really happens)

Your business insurance could be your saving grace or what puts you out of business. It is important to know that you are covered properly for when pet sitting business insurance claims happen.

Solution: Find a CPA and Lawyer you can trust. Or, save yourself the hassle and call David with Business Insurers of the Carolina’s! Thats who I trust!

 

 

#6 Pet Sitters Will Miss A Pet Sit or Overbooking Themselves

It happens.

You are trying to keep track of all your new clients on your iPhone’s calendar and before you know it you forget to enter in someone or you promise one too many clients the same time slot and BOOM. You are overbooked. Or worse, you miss a visit.

Clients are constantly changing their travel arrangements and work schedules. It is very easy for a pet sitter to become a professional scheduler. Do not make this mistake when you start your pet sitting business. You are setting yourself up for failure by accepting reservations via phone, text, email, and pigeon carrier! You will mess up. You will overbook. You will miss a visit.

Solution: Get a Client Management System and require that all clients register and book inside of your software system.

 

#7  When Pet Sitters Don’t Set Good Boundaries

This problem is two fold. First, the pet sitter accepts clients in a large service area thinking that the more clients they can get the better. No matter where they are located. “It is only 10 minutes outside my service area.” becomes a frequent thought.

The second is they let their business run their life. They don’t consider that they need to do simple things like eat, sleep, and visit with their family from time to time.  I have seen people get divorces, have relatives upset at them over the holidays because they aren’t at the celebrations, and more. When I finally get to help them, they are already at the end of their rope. They even start despising this business that they so fondly started because the people who matter most in their life are upset at them for not being present.

Having a business should eventually give you more options in life to do the things you like with those you love. – Bella

Solution: Set strict office hours. Set strict boundaries no more than a 10 mile radius from your home.

In the end, the toughest boundary you need to establish is between you and the business. By having clear goals, objectives, the right people surrounding you, well thought out policies and systems, you will be successful. It is when people try to sacrifice their lives for their business. When they are working for less than they would make working at McDonalds and so tired and burnt out that they start resenting the life they are trying to build.

It is not a pretty place to be. Please take these suggestions very seriously so you don’t become victim to your own business. Start a business so you can work on it. Not under it. If you are going to be under it, why not get a J.O.B. working for someone else and let them have all the headache?

You can do it. It is pet sitting. There aren’t many unknowns. Especially for someone like me who has seen all types of businesses nationally and internationally.

If you are thinking about starting a business, or just feel completely out of control in your business consider hiring Bella to help you avoid all the pitfalls that starting a pet sitting business comes with.

 

Marketing Problems

What Should I Do When I Get Unqualified Pet Sitting Applicants?

Recently I received a question asking:

“How can I find qualified people? Most who apply are not qualified”

Marketing Problems

I asked the pet sitter to tell me what they mean by not qualified and they told me what they meant below.

Hiring is Tough

Hiring is tough. Especially for our industry. I mean we are not looking for someone to work 9-5 and just be a cashier, right? We are looking for specific people to do specific things and someone who we can trust, that can be professional, and of course understand the people and pet bond. Not to mention, almost on call.

This topic is so mighty that I actually wrote 60 pages and recorded two hours of audio to walk you through the entire process step by step so that you could have the only robust guide on the pet sitting market!

Although as I am helping pet sitters coaching on the phone and in our private facebook groups, I see people eliminating people prematurely sometimes without giving them a chance.

I always compare hiring to dating, and this is the same thing. You could be out there dating and have a perfect list of what you are looking for, but if you are looking for perfection, you may never find it. So… I challenge everyone reading this – what are your must have’s and negotiable?

Let’s take a look at this pet sitter’s “unqualified applicants”

The Unqualified:

(From the pet sitter who wrote me this question)
Here are the common ones I disqualify immediately:
1.  Those that can’t follow the instructions in the job posting.  (ie:  send me your zip code, resume, why you are interested etc).  If all you can do is reply with your resume with no cover email, I’m not interested in you.  If you can’t follow these instructions to get my attention, you are likely not going to follow the clients!
Yes. I agree. To a point. Although depending on what they send you, you could reply and say “I think you forgot to attach your cover letter? (Or resume?)” and see their response. Maybe they did forget. I can’t tell you how many times I have sent an email and forgot the attachment. Now, if they wrote you one sentence and didn’t seem interested, I would just press delete. 
2.  Those that are available between 6am and 7am, or only after 6pm. etc.  I don’t want  a client to have more than 2 pet sitters and me as a second back up, and they need to be flexible enough in their schedule to provide coverage.
Personally, I totally understand what you are saying, and normally I would tell you that you are 100% correct. But there is a thing I call and “insurance policy” pet sitter. Those are the ones, that if a great enough type of personality can really help your business if you are ever in a bind. Generally, though, you are right on with deleting them. You are looking for someone looking for a LIFESTYLE, not a JOB. 
3.   College students.  Their schedules are to erratic and I don’t have time to manage it, and I don’t want to have to introduce clients every 5-6 months to their “new” sitter.
Your systems might be working against you and you are striving for perfection in your company in a way that may not be attainable. Unless you are willing to wait 6 months for someone. In my personal experience, college students are great! They need the money, love the flex schedule, and are usually responsible. I would not disqualify them and again, tell your clients that you work as a TEAM. Unless you are willing to wait up to six months or so to find someone w open availability. What we ask for really is a LOT. This is assuming you do more pet sitting than daily dog walks. 
JazzHr for pet sitters
4.  Those with horrible grammar, spelling, don’t respond in full sentences.
I agree. Delete them.
5.  They had a pet 15 years ago when they were 7.  I feel the best service is provided by those that have current experience in particular with dogs.
I don’t agree. Maybe their situation doesn’t allow for them to have pets? Maybe they have a family member that is allergic? Maybe their pet died and they didn’t want to go through that trauma again? Just having a pet in your home, doesn’t qualify you for this job at all. 
6.  Those under 21 years old (they have to be able to enter a contract on behalf of my company).
Are you looking for ICs? That would be a whole other ball game then and I will tell you to RUN to the employee route. You are too much of a control freak. I can tell that by this list 🙂 I mean that with a happy heart! By your comment, are you saying that you can not enter in a contract with someone under 21? They have to be 18. Again, in my experience, age doesn’t mean a thing. I had a 17 yr old working for me that was stellar! Not to mention, age discrimination is illegal. 
7.  Those that have any dependence on the income earned from pet sitting.
I don’t agree. Do you have any idea if their family helps? If their spouse helps? That is part of the pre qualifications that you can get past when you email them back, “How much do you need to make a month?” How much money will the person make in the job you are offering? Your craigslist add you sent does not tell me anything other than $10-$19 a visit. Which, by the way, would ONLY make sense if you were charging clients $35-$40 a visit. Otherwise paying that much will either put you under or NOT make you any money. 
8.  Those that are willing to drive 25 miles one way for pet sitting jobs! (or anything along that line)
I agree. Delete. Qualifying their area is important and one of the reasons why we seek a resume. If you accept that many will apply who are outside the area, you won’t be as disappointed. In a way, you can’t blame them. They do not really understand what this job entails like we do. So don’t be offended or discouraged. 
I think our (my business peers and I) problem is getting qualified candidates (or in some cases ANY response at all).  One of my friendly competitors says he gets hundreds of applicants a year, but a vast majority of them are highly unqualified.
I couldn’t agree more with this statement. If you realize that you are only looking for 1 out of 100 and expect them to be bad, you won’t get as discouraged. You will also learn that you never stop hiring. You should always be looking. Even when you don’t think you are. There are 12 more places you can be looking for qualified pet sitting applicants other than craigslist. 
So for us, its finding sources outside of Craigslist to find sitters.  It is THE single most frustrating aspect of my business and preventing me from growing it.
I completely understand. Know that you are not alone and it is my belief that every pet sitter with staff feels the same way. So, you just need to know all of the places to look. I can tell you 12 resources you can look for pet sitters and dog walkers outside of Craigslist, but you need to keep an open mind. 

Consider changing your help wanted advertisement.


Here is an actual advertisement I found on Craigslist: 

  • People and pet friendly personality
  • Current experience with dogs, whether volunteer, professional or with personal pets
  • Excellent customer service skills
  • Mature and extremely reliable
  • Flexible and consistent schedule.
  • Quick learner, detail oriented, able to follow instructions, natural drive to exceed expectations
  • Stable work history which demonstrates ability to work unsupervised
  • Cell phone (with text and/or email preferred)
  • Internet connected computer with printer
  • Neat in appearance
  • Reliable personal vehicle with valid driver’s license and auto insurance
  • Able to make a one year commitment
  • Age: Unfortunately, due to insurance and other requirements we must fulfill, this position is not appropriate for those under 21.

If you meet these qualifications, please email the following information: (Due to time constraints we can only respond to those who do)

  • A brief description of yourself and your pets
  • Why you are interested in the position and what skills/experience you have to offer
  • What days and times of the week you are available
  • Your zip code and nearest major cross streets
  • Your resume or work history for the last 5 years if no resume is available

General Responsibilities:

Typical pet sitter responsibilities: Walk dogs, pet waste pick up and disposal, refresh water, feed pets, clean litter boxes, play with cats/dogs, rotate lights and blinds, bring in mail/newspaper. Some pets may require medication. Most visits occur between 7am and 8:30pm, some weekends and holidays. Number of visits/week 0-25.

Typical dog walker responsibilities: Walk/play with dogs, pet waste pick up and disposal, refresh water. Some may require a meal and/or medication. These occur primarily Monday-Friday between 11am to 3pm, sometimes weekends. We prefer candidates be available all weekdays during this time. Number of visits/week 0-25.

This advertisement is so detailed it could be for some job with a PHD. I think the writer totally missed the boat on this. What is reliable? What is quick learner? What is neat in appearance? Mature and reliable? Assuming that someone has pets? I think the entire thing is a turn off and a drag to read!

So What Should You Do?

You want this to be an advertisement! It is your job to qualify them. How about appealing to the readers emotions? Narrow down the type of person you would like (Like a stay at home mom?) and talk to HER. (Is that is who you want)
Try mixing it up a few times. If you are dropping a flier off at the vet or groomer than make it specific to the audience reading it. Make it sound like the best job in the WORLD! Your only job here is to get as many people as interested to contact you. YOU qualify them. Not some advertisement.I think that is where many pet sitting business owners miss the boat. They try to let their job description do the qualifying for them when in all honesty the most qualifications should be:
1 – Area applicant lives
2 – Hours of availability
3- Amount of money needed a month.
I talk a lot about this in Lesson 3 of the Employee Quick Start Program. 
Everything else is subjective and that is what you have interviews for. I have said it before, and I will say it again.
It is pet sitting, not rocket science. So, this defiantly is one of my longest blogs, but hopefully you got a lot out of it. Sound off below. What do you think? What are your tactics?