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Dog walker, pet sitter, blog, business blog, hiring, recruitment, new staff, interviews, business coach

Secret Elements To Having A Kick Ass Pet Sitting and Dog Walking Interview Process

When most people think about marketing, they think about getting new clients. However, 50% of your marketing efforts should also be on getting the right people to work for your company. But finding the right dog walking or pet sitting candidate isn’t just looking for a needle in a haystack. It is the entire pet sitting and dog walking interview process that needs to be shaped to appear attractive to your prospective new employee.

It is all about courting them, attracting them, exciting them, and keeping them engaged.

When you can accomplish this, people will be banging down your door to work for you. They will be excited and eager and your ghosting at face to face interviews will go way down or be eliminated.

We talk a lot about what you should look for in a candidate and in the past we have already walked you through:

 

So that should definitely get you started with the nitty-gritty. But now I actually want to break this down to show you what both sides can experience during the hiring process. It isn’t all about the business and what the business wants. You have to appear “sexy” to the applicant too. You have to make them want the job and the very first impression they have of you is the hiring process.

So let’s make this interesting…

In a volatile job market

it can be difficult and time consuming for businesses to have the perfect hiring process. BUT a standardized hiring system is crucial to fairly screen and interview candidates. Your hiring process says so much about your company before introductions are even thought of.  Applicants are not just applying for your job but many others as well. They are getting responses from different companies and they are all making them feel a certain way.

Stand out in your business! Make them feel connected and excited about their application with you. I am going to break down a few ways you can accomplish this so hopefully, you can take your process from drab to exciting.

FREE TRAINING: Watch what a fast, effective, and impressive hiring process looks likes from beginning to end

? FOR PET BUSINESSES: Ever wonder what it looks like from the employee end of the hiring process? Peek over Bella and Jen's shoulder as they roll play and SHOW YOU the entire hiring process from beginning to end. This is sure to help inspire you in your own process, or… you can copy and paste the entire thing!

Posted by JUMP Consulting – Pet Business Coaching on Wednesday, July 8, 2020

Advertising & Creating Interest In Your Dog Walking Interview Process

Once you create an ad, you have all the ability to play with where it shows up and test the different titles and descriptions. How do you know which ad copy performs best if you don’t test it? How do you know if you post a link on Facebook, send it out in an email, or post it on a job board – which actually performs? With this data you can start honing in on what works and stop wasting your time on what doesn’t work.

I always suggest to play around with the tones of your ad. Create an ad like you are talking to your best friend, create a corporate one, and then create one with the fun pet lingo that you use in your daily adventures with your clients. Which will get the most interest? Which will draw out the best applicants?

 

See how many jobs you have “open” and how they are performing

 

The only way you can tell is if you test all of this and track the conversion rates. JazzHR lets you post as many hiring ads as you want

…and posts them on over 20 job boards

…and then tells you how many eyeballs see it

…and then how many actually apply.

This info alone is so super valuable, if used.

You can also import them easily to your website to see if that has any effect as well. How professional does it look when you have a formal job application on your website? The applicant is coming to your virtual house and knows exactly what kind of company you are.

The dashboard will show you all the important info you need in one place. Know what works to get the right people excited.

 

How Sexy Are Your Basic Information & Screening Questions?

The next most important thing when creating the best dog walking interview process is to not get bogged down with all the “unsexy”  typical questions that everyone asks. Here, you actually have the ability to insert your company culture or witty nature through collecting their basic info and screening questions.

How about asking some exciting WHY questions to your applicant? Things that show that you actually care about their opinions and their desire to apply for the job. Tailoring these questions can attract or detract your applicant to the job so think hard and long about what the right questions can be. Don’t be afraid to make it about them. Like, “Describe your dream job?” or “Describe two things about this job that appeals to you” or “Tell me one thing that could be a downside to this job?”

Seeing how much thought they put into this can really save time in the hiring process to weed out applicants who aren’t meeting the basic job requirements or applying just to apply.

In this stage, you can hear their heart – and hopefully, if you word it properly, they can hear yours too.

 

Stop Looking At The Duds! You Are Wasting Your Time.

I have been in your sneakers… I know what you are looking for when you are setting up your pet sitting and dog walking interview process.

You want:

  • someone in your service area
  • someone available the hours you need
  • someone who is physically able to complete the job
  • someone who has a smartphone
  • insurance
  • and a car.

Am I right? (I got you boo!)

It is exactly why I included those questions and more on the knockout questions that you get, complimentary when you sign up with JazzHr.

But more so, these questions – are so important because why would you want to waste your time with someone who doesn’t even meet your basic criteria?

And one step further, what are your knockout questions saying to your applicant? How about going one step further and slip in something like, Do you mind ending your shift with slobber and dog/cat hair on your clothes? Give them a win when they are filling out this online application. Make them chuckle, smile, or get to know your brand through what you ask them.

They will see that you are looking for the necessities but also have enough of a personality that you just perked their interest to work for you!

Wowzas! Interested?!?!

and the best part?

You get to determine what is an acceptable or unacceptable answer and can set up this process so you don’t even see the unqualified applicants. Imagine that… less toads you have to kiss before you find the proverbial prince charming!

 

via GIPHY

 

Knockout questions help to detect the red flags and absolute no-gos with no extra work! (Check out our previous episodes with Jen for more info on this.) You even get to control if you still want to view the flagged applications, or if you just want to eliminate them right off the bat. This becomes a next level screening process to find those hidden gems in the bunch with minimal work to you.

All this info is stored inside the applicant’s profile too so you don’t have to sift through email threads and try to piece together all the info. It is all in one place for you to reference. Especially when you are exchanging communication with the applicant.

This brings me to my next exciting perk in this journey to finding amazing staff…

Text Your Applicant!

If you are reading this, I am sure you have hired before and I am sure you have a story of one time when you were ghosted. While I can’t guarantee that won’t ever happen again, I can tell you that being able to chat with them real-time – through text messages can really help get that bond established and make them feel like they know you .

Oh, and you can systematize all of that too. Create your standard text messages that you send to people you are really interested in like:

“Hey (name)! I loved reading your application. I am out right now, but I wanted to let you know to watch your inbox because my tail is wagging fast to forward you onto the next phase of our hiring process! Bella, Bella’s House & Pet Sitting. 

or maybe something like this:

Good morning (name)! Just wanted to let you know I am looking forward to finally meeting you face to face today! I feel like I already know you – and can’t wait to chat some more. By the sounds of it, you sound like you are on your way to be a great addition at our company! See you soon! – (Name) 

I guarantee no other suitors (companies) are getting that excited or personal with applicants. You need to drop some bread crumbs to get them excited about this process. Remember, it isn’t just about you.

texting applicant

It can even be used to send updates during the interview process or a thank you text…. instead of an email.

But why not just do it from your company phone?  That was my first thought. 

With this method, the texts stay in the candidate’s profile, and anyone who is accessing your account can keep up with the convo! You can’t do that if you are doing it all on a physical phone. Not to mention you can systematize the heck out of it! #winning

Acknowledge Your Applicant Goes A Long Way In All Phases

One of the toughest things when applying for a job is wondering if they got your application, when (or if) they will reply, or going back and forth with scheduling. Not only is it nerve-wracking for all involved, but it typically produces a lot of untrusting emotions and stress.

dog walking interview process

Make the dog walking interview process nurturing. Let them know through auto-responses that you got their application and they can expect a reply in X hours/days. This is important because looking for a job is depressing and daunting. The applicant is not feeling the greatest, so it really doesn’t take much to stand out from everyone else and be human.

When you are trying to arrange a time to meet virtually or in person or on the phone, how about setting up a calendar where they can select a time that works for you? This will speed up the process, eliminating the back and forth, and leave your applicant feeling impressed that you have thought ahead and smoothed out the process.

calendly email

 

How Do You Think That Makes Them Feel?

Imagine how they are now thinking it would be to train with you or learn their new job from you? You are building their confidence in your company making them want the job even more.

It is an opportunity to take these small nuances that often become a put off to applicants and it is where YOU can shine and excite the applicant.

via GIPHY

 

Are You Breaking The Law With Resume Collection?

The last thing we need is another thing to keep track of during the dog walking interview process!

Did you know that the law requires you to keep all of the resumes you have received for 2 YEARS?

That’s a lot of responsibility for anyone to have, but even more so if the hiring process isn’t organized or even located in the same place. Again, this process allows you to electronically store all of this information, and to compound this feature, it will tell you if someone has applied to your job opening in the past and why you rejected them!

jazzhr

Customize your own workflow process in the dog walking interview process.

I know that your secret sauce isn’t the same as your competitor or even someone in another state. That is why I give you the suggested hiring and interview phases but I know that not everyone will be the same. Being able to create your own phases of the interview process, that you feel comfortable with is paramount.

What is even more important is being able to replicate it all with the click of a button. What kind of experience would that potential employee get if every single time you were having to think about it and recreate that moment? That email exchange, that request for a video, that response to the video, that request for an interview or zoom meeting? Not only will your delivery not be consistent, which could affect the love affair you are starting with a potential hire, but it is also emotionally draining.

Because I know you get your hopes up when you see a candidate that you like…

So let’s front load this sucker! Let’s take a moment to create some phrases that are comfortable for YOU and then make it all work with the click of a button.

Sound easy? It really is… so many in the Mastermind are crushing it with this method and able to hire on-demand because of it (If I sound like a proud Mama Bear.. it is because I am!) 

And bonus thought – having this automated allows you to tweak the entire process if you see that people tend to drop out at one point or another.

Share Information With New Hires In The Same Place.

No one gets excited about getting a packet in their email that they need to print, fill out, and hand in. (Heck, even my printer is busted at the time I am writing this!) Let alone getting something in the old fashioned MAIL. The time is here – electronic is the way to go and what better experience for this person you are courting to hire onto your team than an easy onboarding process where they can do it all online and easily?

Not only that – but now you have it all in one place so no more file cabinets of folders stacked around your home office!

Think about how it feels from the applicants stand point.
Think about all the time you can save in your own business. If not your own time – the time you are paying others to do this all.

Want To Go All In With Me?

For over 2 years hundreds of businesses in the pet sitting and dog walking industry have partnered with JazzHR to help them do all this and more with their hiring process. The power of this software has helped them to attract the right applicant, hire confidently, and know that they don’t have to be a hostage in their business because their system to find people to hire – works! (and lets face it, they now have a pool to pick from)

I believe in this company and used them in my business and personal hires. When you sign up through me, you actually get 50% off the middle plan AND a job ad AND knockout questions.

It is time to flip the tables and instead of feeling like you need to convince people to work for you – have them begging to work for you!

Streamline processes

How 5 Experts Streamline Their Social Media Process

My social media process is always evolving and it has come a long way.

I am constantly evaluating what is working, what isn’t, and where I can streamline my system or create processes. This is necessary for any business owner who is on social media.

Depending on the talent you have working for you, the depth of the process, and the ever-changing algorithms, things that worked last year probably won’t work this year.

I’m sharing how my process has evolved, along with how some other leading social media ladies streamline their processes. You are going to see many different ways to do this, proving there’s no one right way.

It’s important to figure out what works best for you!

 

Streamline processes

 

How Streamlining My Social Media Has Evolved

In the early days, I was publishing two blogs a week. I simply started answering all of your questions and followed the Big 5 Formula for the most important keywords that I wanted to rank for.

 

In the Beginning

I’d meet with my local virtual assistant at the time and tell her the topics I wanted to write along with a verbal outline that she typed out. I would talk about the points with her and then she’d massage them out.

To complete it, she’d follow my instructions on SEO — which was basically to get the Yoast plugin all green, add pictures, and schedule it to post.

As things evolved, I backed off to one blog a week, then two a month.

We answered so many questions and published about 300 blog posts together but I felt like I needed to take the foot off the gas. I felt like we were reactively producing content instead of strategically.

During this time, my friend Mike Alton published this awesome article, “How To Create 26 Pieces of Content From a Facebook Live”. I instantly created a spreadsheet because I wanted to do all the things but quickly realized that it would be tough to delegate.

Instead, I selected some of the things and focused on those.

 

What Our Social Media Process Looks Like

We created a streamlined process where every blog had a list of things that needed to be complete like:

  • Featured image
  • All images having proper alt tags
  • Yoast being all green
  • Checking how to show up on social media
  • Adding links back to the rest of the website
  • Breaking up paragraphs
  • Creating the graphics
  • And lots of other little things

We also created a process for our Facebook Lives that included things like:

  • Get captions from Rev.com
  • Create the title and description that will show up on Google
  • Trim the beginning of the video if needed
  • Boost post after 24-48 hours to certain audiences

It all came down to getting a specific process written out that anyone could follow.

 

Streamline social media

 

3 Tools That Kelly Noble Mirabella Can’t Live Without to Streamline Her Social Media

There are many ways to streamline processes, so let’s take a look at what Kelly Noble Mirabella, the official trainer for Many Chat, uses as her top three tools to help streamline her social media efforts.

Here’s what Kelly had to say…

As someone who has spent 12 years of her life in social media marketing, I have seen the importance of having a good foundation in processes.

The right processes can save you time, help you be more consistent, and provide better content and services for your followers, prospects, and clients.

I have a lot of tools that I use to help me stay on top of the various activities I am always participating in, but when it comes to social media processes there are 3 main tools I can’t live without:

  1. Google calendar
  2. Trello
  3. AgoraPulse

Let’s explore these a little more!

 

1. Google Calendar

As a busy entrepreneur and mother of two young children, I live by the calendar.

If it is not on my calendar it simply does not happen.

In terms of social media processes, I use my Google calendar to schedule out blocks of time where I work on content development and research. This ensures, much like my time at the gym, that I make time to do the task at hand.

I even take it a step further and have calendars and shared calendars for all the pieces of my life. 

 

2. Trello

I create a LOT of content.

From the social media posts that I create for clients, to the YouTube videos, blogs, and social posts I create for myself.

I am ALWAYS creating.

Trello is the perfect place for me to stay organized in my content and ideas. Generally speaking, I use Trello for three main reasons:

  1. Streamline: I am able to layout ideas and organize those ideas into various content blocks and categories and visually see everything that I have bouncing around in my head. I use Trello for storyboarding for every new client strategy, large scale project launches like courses and new podcast concepts, as well as capturing all my content ideas for future podcast episodes, videos and the like. As a visual person, this process is super important.
  2. To-Do: I use my Trello board as a todo list for content creation. I will take a content piece from idea to in process to completed and in many chases to posted in my Trello board.
  3. Collaboration: Trello can be integrated with “Power-Ups” which allow you to add integrations like Asana, Google Calendar, Appear.in, Evernote, and so many more to help you collaborate with clients, teams, or other businesses.

I use Trello to collaborate with Bella about a podcast idea we have been considering. It is a great way to have everyone stay organized and on the same page.

 

3. AgoraPulse

AgoraPulse is my secret weapon in tackling my social media and coming off as a total rockstar. In fact, if I could only choose one tool out of the three mentioned, AgoraPulse would be the one I keep.

Most people know of AgoraPulse as a social media content scheduling tool, but it is SO much more.

Under the obvious uses of AgoraPulse lies even greater tools to help you stay organized and running like a well-oiled machine.

While social media scheduling helps me effectively batch and manage my social media content, and the brand monitoring lets me stay up on when people are talking about me online, and the reports keep me on track, it is the inbox zero that I love the most. 

Inbox zero is basically an inbox for each of your social channels that includes a section for your Private messages that are coming in, as well as mentions and comments you can respond to.

All in one handy place.

I am able to jump in, answer questions, give great customer service and impress the pants off of people in WAY less time than I was able to before I discovered the wonders of AgoraPulse.

As a YouTube creator, this has been an invaluable tool as YouTube does not make it easy to track comments and replies to my videos. The other day I was able to go in and knock out 15 comments in 5 minutes thanks to AgoraPulse. 

The important thing is when you are trying to manage your business, your clients, and social media you need good processes. Otherwise, you are like a clown juggling too many balls…One is bound to fall. 

 

Streamline processes

 

Here is How Jen Cole From Depict Media Streamlines Their Clients Social Media

Jen Cole is the co-owner of Depict Media, a company that helps businesses with their social media management.

Jen thought the most important programs are:

  1. Google Drive
  2. Canva
  3. AgoraPulse

Here’s what Jen had to say about these…

 

1. Google Drive

After meeting with the client and understanding their who, what, when, where, and why, we are then able to develop a content plan, which we usually do via shared Google Drive.

This way, the client has immediate access to everything that is being planned for them, and they can include any edits/comments that they have in the process. 

(Side note, this is how we deliver Better Marketing with Bella, too!) 

 

2. Canva

When it comes to event imagery, we appreciate the ease and consistency of Canva.

This tool is amazing because it allows us to nail down and keep a recognizable, branded aesthetic for the entire strategy. We’re specifically enjoying the new animated files that Canva has available. They add that little bit of eye-catching personality and let’s face it, video content is very hot! 

After batch-creating images/creative files for our clients, we then work on captioning each piece.

These captions are kept on a shared Google Doc, where clients can see the image/file that we are planning to use with the corresponding caption. This allows them to give feedback/approve content before we put it into our scheduling tool, AgoraPulse.

 

3. AgoraPulse

AgoraPulse is wonderful for scheduling content because you can create hashtag lists to attach to Instagram posts, you can edit posts before they go out, you get a clear preview of what the post will look like once it’s posted on your social channels, and it’s quite frankly user-friendly. 

We create/schedule posts a week at a time for our clients. 

After we put everything into Agorapulse to be scheduled, we also time block daily monitoring times to stay on top of questions, comments, and messages that are left on each social media channel.

We are able to monitor and respond to all of these things from within the AgoraPulse tool, which really helps simplify the entire process. 

Having a solid system in place truly helps to make it all happen the right way! 

 

Streamline with Agorapulse

 

How A Processes Expert Streamlines Her Social Media Efforts

Liz Illg is a system and process expert who has helped a dozen pet sitters get their business on paper just this summer alone.

She is a ninja when it comes to this stuff and here is what Liz had to say about the best way to streamline social media processes…

In today’s digital world, having a social media presence is not something you should do…it’s something every business needs.

Of course, with so many platforms to choose from, it can be quite overwhelming!

The key is knowing how to streamline your social media efforts so that you can focus on the bigger picture items for your business. Building out a process for creating content of your own will have a huge impact on your overall business.

Below are some helpful tips and tricks to get started:

  1. Create a content calendar
  2. Implement themes
  3. Use scheduling applications

And make sure to have fun with it!

 

1. Create a Content Calendar

I know what you’re thinking — who has the time to create a content calendar when I’m just trying to keep track of what day it is!?

However, creating a content calendar doesn’t have to be difficult; while it will take some time initially, it’ll totally be worth it!

The key is to decide how you’ll actually create the ‘calendar.’

I suggest using something as simple as a ‘Sheets’ document in Google Drive.

Then, figure out where you plan to post your content:

  • Will this content be posted on a blog?
  • Across various social media platforms like Twitter and Facebook?
  • Will you be posting photos on Instagram?

Knowing this in advance will save tons of time and effort!

Next, it’s time to actually FILL that calendar!

This is where the next tip comes in…

 

2. Implement Themes

Having themed content will help you to not only stay on track, but it’ll further engage your audience as well.

For example, if you own a pet business and it’s National Pet Safety Month, then create blog topics and posts relating to that. Of course, there are tons of other topics to post about.

You can share an industry statistic that your audience would be interested in learning about. Or post about what inspired you to start your business!

Highlight members of your team, promote an upcoming new product or service, and share photos of your workspace! People are often curious about how people set up their workspaces.

You can also post important tidbits from your company’s mission statement and core values. 

 

3. Use Scheduling Applications 

One of the easiest ways to streamline your social media efforts is to implement scheduling applications to help you out!

Worried you’re going to forget to post every day or simply don’t have the time to do so?

There’s an app for that!

From Hootsuite and Loomly to Buffer, TweetDeck, and more — you can input content ahead of time and schedule specific times and dates you’d like to post!

Scheduling applications are perfect for those who have ideas but keep forgetting to post until it’s so late in the day there’s no point. 

And remember…

Consistency is KEY!

If you’re going to use various social media platforms for your business, you must be consistent about it! From your brand messaging and profile photos to the number of times you post, etc.

There are plenty of factors to consider. 

 

Streamline scheduling

 

How a Top-Notch Graphics Designer and Software Founder Streamlines Her Process With Templates and Batches

Meet Annette.

She is the founder of Easil, one of the most incredible design tools out there that almost anyone can do. She is able to produce so much high-quality content that I needed to get the ways that she streamlines.

Here’s what she had to say…

Do you want to say goodbye to the stress of coming up with visual content weekly or daily? Creating effective, creative graphics isn’t just limited to professional graphic designers!

By implementing the following 3 tips into your content planning, you’ll save hours every week:

  1. Use templates
  2. Reuse and repurpose
  3. Batch your visual content creation

Let’s explore these in a little more detail!

 

1. Use Templates

Get a headstart on creating graphics by using a professionally designed template from a DIY Design Tool.

Using a template that has the foundations in place, and then customizing using your own fonts, colors and images can cut your creative time by half — or more!

As an extra benefit, if you’re design-challenged, your designs will also look more professional than if you started from scratch!

Hot tip: Browse through the template library each month and jot down templates that you like. This way you will have a starting point for the next month when you batch create!

 

2. Reuse and Repurpose

Maximize your reach by creating and scheduling different versions and sizes of your graphics.

Ensure your primary social network or content requirement is covered first, and then resize your graphics to use on other social media sites.

Keep in mind that square graphics can be used on Instagram, Facebook, and Twitter. A portrait version can be used for Pinterest, as well as stories on both Instagram and Facebook.

Pinterest loves fresh content, so while you’re in design mode and creating a Pin for your blog — make more than 1 version!

Change up the colors, fonts, and imagery so you have several versions on hand, and then schedule with a tool like Tailwind to plan out the variations to post over time.

Hot tip: With Easil, you can save your designs as Templates to easily reuse over time, or to share with your teammates.

 

3. Batch Your Visual Content Creation

Most importantly, do both of the above steps in batches!

Preferably monthly.

Put aside some time to learn the ins and outs of your design tool, and take advantage of features that can quickly lift your graphics from basic to scroll-stopping!

On your scheduled visual content creation day, aim to create all the memes, social posts, testimonials, quotes and promotions in one hit. Select suitable templates to apply to your content themes, modify the templates, and apply elements of your brand to them, where applicable.

Hot tip: Store your brand colors, fonts and assets in your DIY Design Tool so you can easily access them. Easil provides Brand Kit functionality that also allows you to share these assets, plus images, with teammates!

Once you have your graphics and content planned ahead for the month, you’ll find that fitting in the odd ad-hoc ‘of the moment’ post will actually be enjoyable!

 

 

Conclusion

Processes look different for everyone.

So, hopefully, you have seen that there are many ways to approach social media, but the most important thing IS TO HAVE A SYSTEM.

If you don’t, it just becomes an afterthought and it will not have consistency, good messaging, and visual appeal. It takes strategy and planning.

The good news is that you can batch this so you don’t have to deal with it every day. The only thing you really need to do is engage when people who engage with your posts.

Simple enough, right?

 

Have The Strategy and Planning Taken Care Of For You!

Another stellar option is to hire someone you trust to produce all of this for you. But it’s important that you look for someone who:

  • Uniquely understands your business and this industry
  • Understands how fast social media is changing and what is coming with the changes and when
  • Knows which types of content perform the best on social media at this current time so your business can benefit
  • Knows how to create engaging captions and content and when to post it

This might sound like a tall order and just trying to find the right person and not get burnt can take a long time. You are not a social media expert. You might not have the creativity or brainpower to think of, build, and execute all of this and I totally get it.

That’s why Better Marketing with Bella has taken care of all of this and the doors are closing soon. They won’t open again for another 6 months.

Here is what you could get every single month from January through June 2020:

  • Graphics
  • Emails
  • Vertical videos
  • Square videos
  • Cover videos
  • Gifs
  • IG stories
  • FB Stories
  • Captions
  • Learning Center

You also receive 4 group zoom coaching sessions and one 1:1 coaching call with Bella ($495 value)

Better Marketing with Bella