10 Of The Biggest Blessings and Lessons Learned From Pet Business Owners in 2020

Jump Consulting 2020

 

While 2020 has become an acronym for terror, pessimism, bad things, and despair… I wanted to bring you some light and hope. I wanted to share with you lessons and blessings coming from my clients. I am so stinkin’ proud of them. There has been so much good that has come out of 2020.

No Doom and Gloom Here

The world wants you to believe there is some doom and gloom when it comes to your business – and for some there certainly has been. There have been people who were tired of their business and used this year as a way to wind down and cut the engine. While others have used this COVID cover to come back stronger than ever.

Perception Matters

Perception is in the eye of the beholder and the only thing that we can control in this life is the lens in which we choose to view life.  I asked a few of my clients the same question and compiled their answers here. I hope it inspires you to reflect on your own business and what you have learned and what has been a blessing.

10 Blessings and Lessons Below From Pet Business Owners Around The World!

Read the reflections below from businesses all over the USA, Canada, and the UK. I hope that it will inspire you to turn inward and examine what you learned about yourself, your business, and celebrate some of the good things.

 


Dacey – Poop’d Out

Dacey Poop'd Out

What was the best thing that happened to your business in 2020?

Getting set up with SOPs, joining the Mastermind and having Bella for support when I was having a challenging time in my personal life.

Tell me something you learned about your business in 2020:

That even through Covid challenges my small town business can succeed and can be fully booked with dog walks

 

 


Becky Lea – Paws Around Motown
Becky Lea Paws Around Motown

What was the best thing that happened to your business in 2020?

Scaling back! Reviewed top earning categories and shifted focus to dog walking. Reduction of office hours and to the right-sized team. Shifting the video! Video consultations, video training for employees and clients, etc.

Tell me something you learned about your business in 2020:

That I don’t have to be every client’s yes girl! We can be unavailable and that is okay. We can be fully booked and that is okay. We can charge more on the weekends and that is okay.

 

 


Myrna Perez  WoofMeow,LLC 

Myrna Perez WoofMeow,LLCWhat was the best thing that happened to your business in 2020?
The best thing was that I was able to survive and still generate revenue and even acquire new clients along the way.

Tell me something you learned about your business in 2020:

I learned I need to pivot and find other ways to stand out from the rest by solving new problems and work on my marketing on social media.

 

 

Want to be inspired on the daily? Practice good goal-setting, get clearer on where your business will grow in the upcoming year? Accountability, outside the box ideas, world-class speakers? Join the Mastermind today!


Paul and Cheryl Erickson Happy Hearts Pet Care AK 

Paul and Cheryl Erickson Happy Hearts Pet Care AK

What was the best thing that happened to your business in 2020?

With Covid and the lockdown, we thought we’d have to close our doors like everyone else. We were blessed to already have two front line nurses and delivery personnel, and word of mouth that a ‘second home’ was open for front line workers and their pups, led us to remain open the entire lockdown. In fact, we haven’t had to shut down once and we feel so blessed that we can help the front line workers who are putting their lives on the line for us daily.

Tell me something you learned about your business in 2020:
We learned that we wanted to scale our dog walking and stop accepting any new daycare clients. We also learned just how much of a need there is for in home pup care – especially during a pandemic.

 

 


Jena Howard, Muddy Paws

Jena Howard, Muddy Paws

What was the best thing that happened to your business in 2020?

2020 presented many challenges on a daily basis. It seemed as though every time I accepted where my business was, something new would happen and things worsened. I had many days of despair. At the beginning of the year, I thought 2020 was going to be record-breaking..it certainly broke records, but not in the direction I had anticipated. My business has been crushed by 50% and that is depressing. When the lockdown began, I was working in the field more than I had in years. And it felt good. In fact, it felt great. Walking dogs and connecting with their owners is what I loved about Muddy Paws as I started my business 13 years ago. Getting back to basics and focusing on the positives has been the best thing this year. I’ve taken over many dogs as the primary walker and feel like I did when I started the business. And the customers are happy. I’m optimistic that things will improve and will be better than ever. If I was successful in building the business before, I will do it again…and this time, I have experience.

Tell me something you learned about your business in 2020:

I learned that no matter what you put into your business, some things are out of your hands no matter what. Having your own business is not easy, only the driven survive. The best way to survive a pandemic is with a positive attitude, a determined spirit, and wine. Lots of wine.

 

 


Amber Van Denzen Suarez, Atta Boy! Animal Care

Amber Van Denzen Suarez, Atta Boy! Animal CareWhat was the best thing that happened to your business in 2020?

We were able to grow our team, prep for our transition to Employees + still had revenue growth!

Tell me something you learned about your business in 2020:

It’s all about the SYSTEMS. Have an SOP for EVERYTHING, so if you want or need to walk away – you know that anyone can be successful in maintaining the business. Constancy is key for happy pets, and happy people- whether staff or clients!

 

 


Erika Godwin / Barketing Solutions Inc.Erika Godwin / Barketing Solutions Inc. 

What was the best thing that happened to your business in 2020?

We were able to help pet businesses weather the pandemic! With very few of our clients forced to close their business, we were able to help them modify and adapt their marketing strategies by using their website as a tool. The pandemic has helped pet professionals understand the importance of their online presence and we are grateful so many have trusted Barketing during these unprecedented times. Seeing the impact that we are able to make in the lives of our clients and their business is amazing!

Tell me something you learned about your business in 2020:

We learned how important our role is in the pet industry as website professionals. As a thought-leader, we learned how to quickly adapt to change and apply new and updated strategies to help our clients pivot to stay ahead of competitors. We learned how our clients count on us and we have their backs!

 

Sick of all the negativity about your business out there? Want to be around a bunch of KICK ASS people in the pet sitting and dog walking industry making things happen? Challenges, Accountability, Coaching, Training, and more?


Amber Maus/Pawfect Pet & House SitterAmber Maus – Pawfect Pet & House Sitter

What was the best thing that happened to your business in 2020?

The best thing that happened in business is being able to just stay “open” when many others are closing their doors.

Tell me something you learned about your business in 2020:

I learned that clients will continue to do business with you as long as you stay open, offer options with different circumstances that might come about, and find creative ways to get the word out to your community.

 

 


The Bark Club Pet Services LLCLinette Rodriguez The Bark Club Pet Services LLC

What was the best thing that happened to your business in 2020?

A the best thing that happened to my business this year was the changes made to adapt to the changing times. I was finally able to have time to create a system and process for new clients (onboarding customer journey), create social media pages to build an online presence, learn more about sales, change to a name more suited to my greater vision, and add a new service (Dog Training). Having had struggled at the beginning of the pandemic (with a minor anxiety attack lol), I decided to hold on to my greater vision which leads me to dig deeper into improving my service, branding, systems, and processes.

 

Tell me something you learned about your business in 2020:

In business, there is always a risk. Whether that means not doing anything and staying in fear or mustering up the courage to move towards action, both have risks (not living the life I want vs achieving my goals). My business has taught me that there is no better time to take action than right now. Waiting is never the answer. My business is resilient because I am. My business is growing because I am. If this year in business has taught me anything, it is that the reward of what I want (my goals and dreams) are worth overcoming the challenges, that even in the mist of craziness and uncertainty, so long as I stay focused on my greater vision, the solution, different opportunities will be presented to get me and my company there. I’m thankful for this year and the lessons I’ve learned through the “struggle.”

 


Sarah Wright. Tom and Toto Ltd.

Sarah wright. Tom and Toto ltd.What was the best thing that happened to your business in 2020?

I set new rules and boundaries so when clients returned after lockdown they all had to book a regular slot which they were all happy to do. It has made my scheduling a lot easier and means more consistent hours for my staff

Tell me something you learned about your business in 2020:

I learned how much people cared about it and wanted it to succeed. This is down to the relationship we have built with them. It has made relationship building a priority in my business. We have two thriving Facebook groups now and more consistent touchpoints via email to keep the communication going with our clients. It’s much more than a dog walk.

 


 

You’re Turn

I want to know what blessings and lessons you learned in 2020. Go ahead and add it in the comments. I will be waiting to hear back from you. We need to celebrate. No matter how small it is. This year has been a year of pruning. Cutting back so you can grow stronger. Let’s here from you below. Don’t be shy.

 

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