PET SITTER UNPLUGGED:
Office Manager Manual Template
Go from being chained to your business 24/7 to taking a REAL vacation with total peace of mind. Give yourself a break without your business falling to pieces.
DOWNLOAD now $79!
You’ve been working like a dog for years.
You are TERRIFIED to turn your business over to someone, when all you do is work on it 24/7.
You have an electronic leash that follows you around, otherwise known as the phone, and you are ALWAYS ON.
You Don’t Need More Hours…
…you need a plan to step away!
To say that you deserve a vacation is an understatement.
What would happen if, tomorrow, you found out that your grandmother, sister, friend, or relative passed away and you needed to fly to another state to go to a funeral?
Would you miss a funeral because you were chained to your business and didn’t have the proper plans in place?
That would be terrible.
You need to be prepared for when something else more important happens, like a death, a wedding, your health, or a family member’s health.
Although this guide is intended for happy times like vacation, this is also a BACKUP PLAN in case you were ever not able to run your business.
You’ve tried winging it or piecing together free advice…
…but it hasn’t given you the clear path or shown you how to build a business that truly runs WITHOUT you.
THIS CLASS FIXES THAT!
I’ll teach you how to prepare yourself, prepare your staff and pay rates, and prepare for the unknown, including deaths, sick pets and staff, and your own emergencies. I will you create a process that you can produce over and over again, as you go away.
You’ll Learn How To:
Prepare Yourself to Let Go:
A lot of this has to come from within a business owner. Many are control freaks, myself included. It usually develops from a fear of others not being able to do what you do.
This class helps you take the fear away by preparing. We are going to create a process that you can produce over and over again as you go away.
It’ll be like an office procedure manual template.
Systemize Every Detail:
You will learn to document procedures covering essential areas like handling phone calls and emails, managing the entire booking process, conducting phone sales and follow-up, handling staff requests and questions, and more.
By putting these systems in place, you empower your staff and build the necessary structure to truly disconnect while you are away.
Empower Your Staff:
Inform your team you’re leaving and who is taking over office duties. Consider a trial run (weekend(s) prior) where the staff member handles duties with your backup. Start CCing them on important emails.
Show them how to handle issues like client policy testing, new sign-ups, complaints, or potential clients. Give them the manual you created with email templates.
Build Unshakeable Trust:
The person who takes over your business should be professional, a forward thinker, and someone you can really rely and trust on. Their organization and communication skills should be over par.
You MUST remember to trust who you leave the business to. You also have to be appreciative to them. If they make a decision you normally wouldn’t, simply correct and continue
Prepare for Anything:
Predetermine what you would like done in the event of a pet or home emergency. Your staff should know your protocol for a pet death or distress (who to call first, second, etc.) and what to do if a sitter is sick or unable to work.
Calling the business owner away on vacation is not going to help anything.
Maintain Peace of Mind (Your Way):
Consider options like a daily recap email outlining what happened, a separate list of approved/charged bookings, or a spreadsheet to log phone calls for follow-up upon return.
These allow you, the business owner, to sneak in and see everything taken care of.
Imagine the difference…
BEFORE This Class:
Chained to the business 24/7, with no real breaks
Terrified to leave, even for a few hours
Constantly checking your phone, email, or DMs, even on “days off”
Missing out on family events or quality time, or afraid you might
Always worrying about mistakes, emergencies, or dropped balls
Feeling like you have to run back or check in constantly just to keep it together
AFTER This Class:
Your business runs smoothly without you
You feel confident leaving the team in charge
You can finally unplug, relax, and not worry about your phone
You’re fully present for personal events, family time, and self-care
You trust your trained staff to handle anything that comes up
You have true peace of mind, knowing everything is handled
THIS CLASS IS FOR YOU IF:
- You’ve been working like a dog for years.
- You feel an “electronic leash” keeps you tied to your phone and business.
- You are terrified to turn your business over to someone else.
- You identify as a “control freak” when it comes to your business.
- You’ve missed or fear missing important personal events (like a funeral) because you can’t step away.
- You want to be able to truly disconnect, relax, unwind, and be present when you are away.
Don’t Just Take MY Word For It…
SIGN UP & YOU’LL RECEIVE:
- The complete Pet Sitter Unplugged Audio Guide
- The Action Workbook / Manual Worksheet to customize your procedures
- Essential Templates and Scripts (for things like phone calls, auto-replies, and other common emails)
- Transcript of the audio guide
- Immediate access, forever yours
FREQUENTLY ASKED QUESTIONS:
What if I don't have staff?
This class helps you prepare a plan even if it’s just for emergency coverage, but it focuses heavily on empowering staff to take over daily operations so you can fully disconnect.
It is something every pet-sitting business owner, with or without staff, needs to account for.
The basic office duties covered apply to most pet-sitting companies
I find it very hard to delegate. Can I really let go?
This class was set up knowing that many business owners are perfectionists.
The entire system is designed to help you build the trust and put the systems in place that allow you to confidently step away.
Is this just for huge businesses?
No, the class provides a framework and worksheet for your specific procedures, allowing you to tailor it to your business size and needs while using proven methods. The basic office duties covered apply to most.
Every day you wait is a missed opportunity to take the break you deserve.
It’s another day of being tied to your phone, another potential personal
event you might miss because you feel chained to your business.
Webster’s dictionary defines vacation as a respite or time off from something, a scheduled period during which activity is suspended, or a period of exemption from work. This means we get away from work, not bring it with us. Chances are, some money was invested into this vacation; it is in your best interest to use it properly to relax, unwind, and do nothing. You need to disconnect, clear your brain, relax your body, walk away from the phone, and not feel like you have to run back to check it.