Recently I received a question asking:
“How can I find qualified people? Most who apply are not qualified”
I asked the pet sitter to tell me what they mean by not qualified and they told me what they meant below.
This may be a long post, but I assure you, it will be useful and supportive.
Hiring is tough. Especially for our industry. I mean we are not looking for someone to work 9-5 and just be a cashier, right? We are looking for specific people to do specific things and someone who we can trust, that can be professional, and of course understand the people and pet bond. Not to mention, almost on call.
This topic is so mighty that I actually wrote 60 pages and recorded two hours of audio to walk you through the entire process step by step so that you could have the only robust guide on the pet sitting market!
Although as I am helping pet sitters coaching on the phone and in our private facebook groups, I see people eliminating people prematurely sometimes without giving them a chance.
I always compare hiring to dating, and this is the same thing. You could be out there dating and have a perfect list of what you are looking for, but if you are looking for perfection, you may never find it. So… I challenge everyone reading this – what are your must have’s and negotiable?
Let’s take a look at this pet sitters “unqualified applicants”:
Here are the common ones I disqualify immediately:
I agree. Delete. Qualifying their area is important and one of the reasons why we seek a resume. If you accept that many will apply who are outside the area, you won’t be as disappointed. In a way, you can’t blame them. They do not really understand what this job entails like we do. So don’t be offended or discouraged.
Here is an actual advertisement I found on Craigslist:
- People and pet friendly personality
- Current experience with dogs, whether volunteer, professional or with personal pets
- Excellent customer service skills
- Mature and extremely reliable
- Flexible and consistent schedule.
- Quick learner, detail oriented, able to follow instructions, natural drive to exceed expectations
- Stable work history which demonstrates ability to work unsupervised
- Cell phone (with text and/or email preferred)
- Internet connected computer with printer
- Neat in appearance
- Reliable personal vehicle with valid driver’s license and auto insurance
- Able to make a one year commitment
- Age: Unfortunately, due to insurance and other requirements we must fulfill, this position is not appropriate for those under 21.
If you meet these qualifications, please email the following information: (Due to time constraints we can only respond to those who do)
- A brief description of yourself and your pets
- Why you are interested in the position and what skills/experience you have to offer
- What days and times of the week you are available
- Your zip code and nearest major cross streets
- Your resume or work history for the last 5 years if no resume is available
Typical pet sitter responsibilities: Walk dogs, pet waste pick up and disposal, refresh water, feed pets, clean litter boxes, play with cats/dogs, rotate lights and blinds, bring in mail/newspaper. Some pets may require medication. Most visits occur between 7am and 8:30pm, some weekends and holidays. Number of visits/week 0-25.
Typical dog walker responsibilities: Walk/play with dogs, pet waste pick up and disposal, refresh water. Some may require a meal and/or medication. These occur primarily Monday-Friday between 11am to 3pm, sometimes weekends. We prefer candidates be available all weekdays during this time. Number of visits/week 0-25.
This advertisement is so detailed it could be for some job with a PHD. I think the writer totally missed the boat on this. What is reliable? What is quick learner? What is neat in appearance? Mature and reliable? Assuming that someone has pets? I think the entire thing is a turn off and a drag to read!
So What Should You Do?
1 – Area applicant lives
2 – Hours of availability
3- Amount of money needed a month.